The Bereavement Coach provides information and services related to bereavement and our website addresses are https://thebereavementcoach.co.uk and https://thebereavementcoach.com
This privacy notice explains how The Bereavement Coach (‘we’ or ‘us’) collects and uses information about you:
- What personal data we collect and why we collect it
- Marketing Emails
- Sharing your information
- Where we send your data
- Your rights
1. What personal data we collect and why we collect it
We may collect personal data about you if you use our website, services or send us emails. This may include personal data such as name, username, email address or telephone number you provide; transactional data, such as purchase information; and technical data, such as information about cookies.
Any communication sent to us by emails, social media, via our website forms, including any attachments, may be retained, monitored or blocked. Virus checking or blocking software may also be used. We process this data in order to communicate with you and maintain our records, including collating market research statistics, and we do this on the basis of legitimate interests, namely to provide services and grow our business, and to monitor the security of our systems.
We may also provide you with the opportunity to receive by email any newsletter we produce or information about products or services we think you may find useful. We ask for consent to do this by providing an opt-in checkbox. You may opt-out at any time by emailing firstname.lastname@example.org
Using our services
We retain the details of the people who request and use our services so that we can provide these services. We do this in order to perform a contract and/or in response to your request to prepare to enter such a contract.
Using our websites
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We do not use information submitted via contact forms for marketing purposes, unless otherwise stated on the form.
We retain contact form data for one year after submission, or after you cease being a client of ours, for customer services purposes.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Source: WP Smush
Smush sends images to the WPMU DEV servers to optimise them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.
Smush uses a third-party email service (Drip) to send informational emails to the site administrator. The administrator’s email address is sent to Drip and a cookie is set by the service. Only administrator information is collected by Drip.
We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
2. Marketing Emails
If you have opted-in, we may use the information we hold about you in order to provide you with information about our services which we feel may interest you.
You can opt out of receiving marketing communications at any time by emailing email@example.com
3. Sharing your information
We do not sell your information to any third party, but we may disclose your personal information to other third parties in exceptional circumstances, such as if legally obliged to do so or with your consent.
We do not share your personal information with any other party, other than those analytics and plugin data as described in this notice.
We do not use your personal data for automated decision making and/or profiling.
4. Where we send your data
The information about you that we collect may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for one of our suppliers, such as Google. We do not store any payment details.
We take your privacy seriously and we take every reasonable measure to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
Visitor comments may be checked through an automated spam detection service, as detailed in this notice.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information
We keep contact form entries and analytics records for a year, and customer purchase records for seven years.
5. Your rights
Under the General Data Protection Regulation (GDPR), individuals have various rights in certain circumstances:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can request to exercise these rights at any time by emailing firstname.lastname@example.org
Further information about these rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
You also have the right to complain to the Information Commissioner’s Office, which is the statutory regulator for data protection law. Details of how to complain to the ICO can be found at https://ico.org.uk/concerns/.