Terms & Conditions

The Bereavement Coach Terms and Conditions


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Bereavement Coach’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Cookie Policy

We use cookies which are stored on your device to ensure that we give you the best experience on our website. If you continue to use this site, we will assume that you accept our cookies on your device.

Please see our Cookie Policy for full details


The Services as detailed at https://thebereavementcoach.co.uk/benefit-from-our-services

Payment for individual coaching will be due prior to or at the end of each coaching session.

Refunds or credits will be applied where The Bereavement Coach fails to provide a coaching session at an agreed time and date.


Payments for corporate services will be via invoice and will be due in 30 days of the invoice date.


Cancellations must be made 48hrs prior to any appointment. The Bereavement Coach reserves the right to charge for missed appointments.


Limitation of Liability

Nothing in these Conditions shall limit or exclude the Supplier’s liability for:


  1. Death or personal injury caused by its negligence of its employees, agents or subcontractors
  2. Fraud or fraudulent misrepresentation
  3. Breach of the terms implied by section 12 of the Sales of Goods Act 1979
  4. Defective products under the Consumer Protection Act
  5. Any matter in respect of which it would be unlawful for the Supplier to exclude or restrict liability


The Supplier shall under no circumstances whatsoever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit or any indirect consequential loss arising under or in connection with any specified contract between The representative of The Bereavement Coach and the customer and


The Supplier’s total liability to the Customer in respect of all other losses arising under or in connection with any services delivered by the representative of the Bereavement Coach, whether in contract, tort (including negligence), breach of statutory duty or otherwise will be limited to the value of any contract or the service provided and will in no circumstance exceed £1,000,000


No Waiver

No waiver of any provision of any contract agreement between representatives of The Bereavement Coach and third parties will be valid unless in writing and signed by the person against whom such waiver is sought to be enforced, nor will failure to enforce any right hereunder constitute a continuing waiver of the same or a waiver of any other right hereunder.


If any provision or part-provision of an agreement with a representative of The Bereavement Coach is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a part-provision under this clause shall not affect the validity and enforceability of the rest of the agreement.

If one party gives notice to the other of the possibility that any provision or part provision of the agreement is invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that, as amended it is legal, valid and enforceable, and, to the greatest extent possible =, achieves the intended commercial result of the original provision.


Any notice or other communication given to a party under connection with an agreement with The Bereavement Coach shall be in writing and shall be:

  1. Sent by email to the lead contact of each organisation
  2. Any notice or communication shall be deemed to be received
  3. If sent by email, at 9am on the next Business Day after transmission

This clause does not apply to the service of any other proceedings or other documents in any legal action, or where applicable, any arbitration or other method of dispute resolution


Dispute Resolution

All disputes arising out of or in connection with an agreement with The Bereavement Coach shall to the extent possible be settled amicably by negotiation between parties within 30 days from the date of written notice by either party of the existence of such a dispute.


Refunds related to any dispute will be paid within 30 days of the dispute being settled.


Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle and dispute or claim (including non-contractual disputes or claims) arising out of or in connection with any agreement with The Bereavement Coach

Choice of Law

Any agreement with The Bereavement Coach and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation will be governed by and construed in accordance with the law in England and Wales.

Force Majeure

Neither party shall be in breach of an agreement with The Bereavement Coach nor liable for a delay in performing, or failure to perform, any of it’s obligations under the agreement if such a delay or failure results from events, circumstances or causes beyond its reasonable control.


These terms may be varied from time to time. Please ensure that you review these terms and conditions regularly as you will be deemed to have accepted a variation if you continue to use the Site after any variation has been posted.


For the purpose of the Terms and Conditions ‘ The Bereavement Coach’ will be limited to Sue Densley or representatives acting on behalf of Sue Densley.  Sue Densley will not be liable for any unauthorised activity

‘The Supplier’ will mean Sue Densley or representative as agreed pre contract

‘The Customer’ will be the recipient (s) of any service supplied by The Bereavement Coach.